Frequently Asked Questions

What is chikankari embroidery?

Chikankari is a traditional embroidery style from Lucknow, India, characterized by delicate hand-stitched patterns on fabric. It's known for its intricate floral motifs and elegant appearance.

How should I care for my chikankari garments?

Hand wash in cold water with mild detergent. Avoid wringing or twisting. Dry in shade. Iron on the reverse side at medium heat.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

How long does shipping take?

Domestic orders typically arrive within 5-7 business days. International shipping takes 10-14 business days.

Do you offer custom sizing?

Currently, we offer standard sizes XS-XXL. For custom sizing inquiries, please contact our customer service team.

Are your products ethically made?

Yes! We work directly with artisans in Lucknow, ensuring fair wages and safe working conditions. Every purchase supports traditional craftspeople.

Still have questions?

Our customer service team is here to help. Contact us at white.kothi@gmail.com or call +91 821 787 9008.